How do you ensure that your limited time and resources is spent using social media effectively? The answer is not as many people often believe.
The current view is to try and engage purely with the superstars of the twittersphere in the hope that they will repeat your name/message and promote you. This is timely, expensive and rarely succeeds.
The other method I have seen used is to hit everyone who refers to a specific term. Having a search filter setup for key words and then conversing with anyone who mentions your key terms is a sure fire way to spend a great deal of time with people who have limited influence. In an ideal world, this would be great but many firms do not have the time to spend engaging with everyone. The cynical part of me believes that this approach is often used purely to hit metrics on report cards, i doubt that savvy people will allow this approach to go on for much longer.
Instead, my view is to focus on those people that are influentials. The people who create and share ideas as oppose to merely broadcast.
I presented on this topic a few weeks ago at BrightTalk – if you’d like to see my presentation you can do so below.