Zynga, the fast-growing maker of Facebook games like FarmVille and Mafia Wars, has been called by the New York Times “the hottest start-up to emerge from Silicon Valley since Twitter and, before that, Facebook.” This week, its CEO, Mark Pincus, is profiled in
the story, the second in two weeks, highlighting the company’s recent success (though not without its fair share of controversy). Among other things, the article profiles Pincus as a fearless entrepreneur and visionary aiming to build an online entertainment empire as important to the internet “as Google is to search.”
While Zynga will cite profits and player numbers as success criteria, it is another recent trend Zynga is pioneering that has caught my attention; advertising through social gaming. Zynga came under fire recently for allowing advertisements into its games. Some ads, for example, signed up players for subscriptions to costly text-messaging services. This caused a PR headache for the company with TechCrunch, the technology blog, calling the practice “ScamVille,” after some users filed a class-action lawsuit.
But with 211 million players every month, according to AppData.com, Zynga is perhaps well on its way to making social gaming as important to the internet as anything else thanks to a new partnership with an American food manufacturer, (also covered in the New York Times recently). Cascadian Farm, an organic farm in the U.S. and subsidiary of General Mills, is using one of Zynga’s more popular games, Farmville, to reach a growing customer segment through advertising. Instead of your bog standard click-through ads a la GoogleAd Words however, the Cascadian Farms content will be integrated into the gaming experience.
In Farmville, you participate, create, build and manage your own farm. You gain experience points by visiting your friends’ farms and lending a virtual hand. From next week, players in the U.S. will be able to purchase (using farm bucks) and plant, an organic blueberry crop from Cascadian Farm. In doing so, FarmVille users will learn about organic farming and green living through standard game play, and at the same time, earn additional points to grow fruits and vegetables or raise animals on their
virtual farms. Cascadian Farm executives said in a New York Times article that they hope that the company can expand its food niche and make itself better known by increasing awareness among FarmVille’s audience – that’s 221 million players a month. Users will also be able to access a $1 off coupon.
It will be curious to see just how successful Cascadian Farm is on Farmville. Will the strategy work to attract and educate potential customers through participation and content or will it back fire just like the imbedded ads? While integration in game play gives the user unique exposure to content in an experiential manner, will users see through the stunt and reject it as advertising or is this campaign just clever enough to work?
July 26, 2010 at 3:34 pm
I quit all of those games cold turkey, I am so proud of myself!
http://www.denwrites.com
July 26, 2010 at 11:25 pm
I quit cold turkey too..it was the only way to extricate myself!
July 27, 2010 at 11:43 am
I quit FarmVille cold turkey too after level 19, but recently went back to it. My turkey – and everything else -was still there when I went back to it. You can never really escape.
@jacqui_cooper
July 26, 2010 at 3:42 pm
I am sure users will see right through the ads. Besides, most people that were addicted to farmville are becoming bored with it…of course that doesn’t mean there is not another game right around the corner
http://www.wutevs.wordpress.com
July 27, 2010 at 11:47 am
Hi Raul – Thank you for your comment. I agree with you that audience retention is a big challenge for a social game like Farmville. I’ve found that competition amongst my friends provides incentive to hang around, but once a user is bored, whether they will still interact at the same level and participate in the ads is another story. On the other hand, I also wonder if partnerships with brands such as Cascadian Farm will help the game retain otherwise disinterested users? What are your thoughts?
@jacqui_cooper
July 26, 2010 at 4:12 pm
Cutting class to play farmville my wife, when will she learn?
July 26, 2010 at 4:25 pm
It is very interesting to see how these companies have expanded their advertising for these games outside of Facebook. Zynga has a five years branding deal with 7-Eleven on three of their games. Their competitor Playfish is now selling giftcards at Walgreens for Playfish cash (their money that allows you to buy special items in the game). I’m curious to see how this evolves.
July 27, 2010 at 11:52 am
Hi! Thanks for your comment. I’ve read about Zynga’s deal with 7-Eleven, but what really interests me about this story, and the partnership with Cascadian Farm, is the food brand’s expectation that they will educate consumers through experiential game play. This is more than pay-per-click advertising. It’s no longer paid media, but owned media. I too am curious to see how this evolves.
@jacqui_cooper
July 26, 2010 at 4:35 pm
But for all of those people getting bored with FarmVille, there are 3 more just starting up to take their place. And, there’s ALWAYS another game right around the corner! If companies can advertise in ALL of Zynga’s games, they’ll be set!
July 27, 2010 at 11:56 am
Hi there, thanks for your comment. Part of the brilliance of Cascadian Farm campaign is that they are using this advertising strategy to reach consumers who are already displayed an interest in farming, albeit virtual farming. I would be interested to see a brand navigate the complexity of advertising through this sort of game play across all Zynga games. I don’t think it can be done. What are your thoughts?
@jacqui_cooper
July 26, 2010 at 4:39 pm
Not even the advertisors imagine anyone believes. It’s constant exposure to the name. Like it or not, we’re likely to reach for the familiar over the unknown.
July 26, 2010 at 4:55 pm
oh my goodness, wierdest thing ever! I was just on facebook, thinking about how everybody used to play farmville, and when I typed in wordpress, right on the homepage was the little farmville picture XD funny.
July 27, 2010 at 11:58 am
Thanks for your comment. A number of people have commented that no one plays Farmville anymore, but one of my friends is still at it and up to level 59.
@jacqui_cooper
July 26, 2010 at 5:37 pm
i’ve been hearing about this for awhile. there are several big name entrepreneur’s who really think this is the next big thing, although i’m not sure if i’m sold or not. it depends what you are advertising in the gaming network and the costs involved with such a service.
July 27, 2010 at 12:04 pm
Hi Mike, thanks for your comment. I agree with you; I’m not sure if I am sold, but I do see the potential for this to become a next big thing. Could Zynga be the company that will bring us the killer app? Farmville has already jumped from Facebook to the iPad/ iPhone. It does depend on the product/ brand and the “advertising” strategy and whether the brand is prepared for the complexity of such a social media strategy. If pure advertising spend; I’m not so sure. I’m watching Cascadian Farm.
@jacqui_cooper
July 26, 2010 at 5:57 pm
I used to play an FB game called SororityLife and it had all sorts of tricks to advertise. Some game activities required items like a branded mascara, complete with picture. In other cases, players are offered “deals” wherein they can win points in the game if they sign up for a service or site. It’s not only exposure for products. Personal information is solicited. Some players complained that after answering surveys to earn points, they received an onslaught of spam in their email.
July 27, 2010 at 1:52 pm
Hi there, thanks for your comment. You make a very good point about personal information and Facebook is certainly not shy around this area. Most of these schemes are opt-in, however and the line between game play and promotion is clear, isn’t it? I would be curious to see how the line is drawn with this Farmville strategy.
@jacqui_cooper
July 26, 2010 at 6:00 pm
I always took the “social” part of social gaming ironicly. Sure, maybe there are many players, but they are all anonymous and impersonal, hiding behind an icon and some emoticons. The player himself is all alone in front of the computer. These are perfect games for the anti-social- you get pretend interaction without actually having to see or talk to a real person.
July 27, 2010 at 1:30 pm
I absolutely agree with you on how ironic “social” gaming is! How definitions of being “social” are being reappropriated in the current zeitgeist to accomodate activities that were typically asocial.
And how these asocial activities have become the pinacle of social interaction. For example, I do not have a Facebook account and sometimes struggle to get in touch and stay up to date with friends I actually see often! It seems the space for conversation has shifted to the slot for status updates.
Whereas sitting at home alone in front of a screen gathers more social clout than actually going outside and interacting with actual humans.
July 27, 2010 at 1:56 pm
Hi there, thanks for your comment. I think the point about these games being “social” is that you are still interacting and participating with others within the virtual environment, regardless as to whether they are actual friends. Your actions directly or indirectly affect your friends experience within the game.
@jacqui_cooper
July 26, 2010 at 6:04 pm
i still play some of these games but i find them to be rather boring because there isn’t anything new to achieve.
July 27, 2010 at 1:58 pm
Thanks for your comment! Just wondering; if a brand or product offered you something new to achieve – like an badge for organic farming, or even a money off coupon, would that be incentive enough to continue on?
@jacqui_cooper
July 27, 2010 at 2:39 pm
no not really.
i am really just one who likes to decorate my farm or house or whatever and then get bored once I set them up how I like them.
July 26, 2010 at 6:42 pm
I like advertising – you can always choose to ignore it if you wish but I always like to see the unique ways that companies attempt to try and grab my attention – and frankly, if they have an interesting product, I’d like to see their advertising that tells me about it. How is it that we all look forward to watching the superbowl to see the great commercials but everywhere else we hate advertising and beat it down. To me, good advertising is good advertising. I’ll never buy Old Spice Cologne, but I enjoyed the first of the latest commercials – I also thought it was brilliant to do what they did on YouTube – although I could not be bothered to watch any of them.
July 27, 2010 at 11:24 am
I love this comment, just because I’ve never seen anyone express such an opinion. I’m not completely agains ads, I just think there are too many of them but I’m glad to see a second opinion.
July 27, 2010 at 2:01 pm
@Robert Bain and @skinneejay – Thank you both for your comments. I’m curious then, what are your thoughts on this approach to advertising that is not obvious but integrated with game play?
@jacqui_cooper
July 26, 2010 at 7:01 pm
I think one challenge for the games is to come up with something “new”. After getting to a certain amount of hours in Farmville/Frontierville (and for Frontierville it wasn’t many…) I found nothing new to explore or do. It’s not even about mastering the game, it’s about a lack of new challenges. An advertiser would want to make sure to capitalize on the short term as well as long term player.
Like any advertising, the ability to target different types of consumers exposed is the key to success.
July 27, 2010 at 2:08 pm
Hi there, thank you for your comment! I think what you are referencing is the line between one-to-many advertising and one-to-one engagement. The trick to this type of “advertising” is how Cascadian Farm will engage directly with different types of consumers. It’s a classic lesson in social media community management.
@jacqui_cooper
July 26, 2010 at 7:11 pm
Wow. I can’t seem to get a kick out of Farmville Bucks and Green Giant! I enjoy the trends of people! lol.
July 26, 2010 at 7:22 pm
Sadly, the education portion of what Cascadian Farm hopes to achieve will likely not come to pass on a large number of users of Farmville. I suspect that those users who do click through for the advertising will not necessarily follow through on learning more about organic farming. This is not such a bad thing however, as the Farm will still receive their funding regardless of the user outcome. These games have unfortunately turned us into a point, click and move on society…we don’t necessarily care about the outcome…so long as the points or virtual dollars keep racking up, we don’t mind. And neither do the advertisers.
July 27, 2010 at 1:21 am
It will be interesting to see how they integrate education to promote industry/brand awareness and drive business. Yes, there is certainly the element of “click thru to get the points” which makes me think of the old Oregon Trail software I used with students (it was difficult to get across the concept of need/waste/resources when it was so darn fun to shoot buffalo) or to just make the annoying advertising go away, but 15+ years later, we are seeing interactive educational materials that are not just game based but written with the knowledge of why gaming worked and educational software did not.
July 26, 2010 at 7:27 pm
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July 26, 2010 at 7:27 pm
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July 26, 2010 at 7:34 pm
If you don’t want a game that advertises, don’t play it. I don’t play any games that do. But if someone chose to play a game that did, why not?
Nothing wrong with advertising.
July 26, 2010 at 7:58 pm
I don’t know. I like these games and everything….but combining them with “real lifE”, uhhh….I don’t like it that much…
-Noor
http://noor724.wordpress.com/
July 27, 2010 at 2:24 pm
Hi Noor – thank you for your comment. I’m curious, do you currently play Farmville or any similar games?
@jacqui_cooper
July 26, 2010 at 8:07 pm
[...] a new approach to advertising – social gaming « The Naked Pheasant [...]
July 26, 2010 at 8:43 pm
Interesting take! I really enjoyed reading it!
Ed
July 27, 2010 at 2:25 pm
Thanks for your comment Ed!
@jacqui_cooper
July 26, 2010 at 9:02 pm
I’m totally amazed that there’s marketing happening through Farmville. I was hopelessly addicted to Farmville, to the point that my husband was about to delete my facebook account
so I quit! Hopefully Cascadian Farms will get a nice boost from this! I’m quite curious about it as well!
July 27, 2010 at 2:53 pm
Hi there. My boyfriend and I got some competitive playing Farmville, we had to stop for the sake of our relationship, so I can certainly understand the addiction.
I’m curious though, would the incentive from Cascadian Farms keep you playing?
@jacqui_cooper
July 26, 2010 at 9:33 pm
I still play these game but i often forget about them because they’ve become so boring, escpecially farmville.
I’m playing Mafia Wars a lot more because it’s abit interesting
http://www.awkwardlytalented.com
July 26, 2010 at 9:45 pm
“…FarmVille users will learn about organic farming and green living through standard game play…”
- a way to make users/people buy organic foods? And have a more green living?
Either way, I think that games have lots of potential for ads, and games like this will be more explicit in the future. I think that because programs like Facebook and Twitter have become so popular – and they have the possibilities to activate people in a new way; now we just wait for the next wave of programs and games.
When I read this I came to think of another game, SecondLife, where you transfer your own money to a game account and use your real money in the game. It is also possible to generate profits from products that you sell.
July 26, 2010 at 9:46 pm
These games are amazing tools (not yet breached)… Now I quickly stopped playing Farmville because it was boring, but now play an episode of Family Feud daily. The information these games can grab from people and share has great potential… hopefully these companies recognize why people play these games over website games, to avoid spamming. Make games that incorporate your advertising aspect or concepts instead of pop-in them up in our faces & text inbox. Companies need to learn about branding instead of pounding ads into our eyes/lives.
July 26, 2010 at 9:47 pm
I quit those games too, I was so addicted! To think how much bs I was putting on everyones pages who didn’t play, I shudder to think!! I have deleted all those Farmville “Friends” –so “over it”! please, I have better things to do with my time!! I would much rather blog! Ha, Ha! As a matter of fact, you can read my blog about if you care to?!
evelyngarone.com
July 26, 2010 at 9:59 pm
I thoroughly enjoy the 711 Zynga promotion… but only because I would have drank the Slurpees anyway.
I remember when I was young and naive and had never heard of ‘product placement’ in the movies… at some point, I truly believed E.T. loved Reese’s Pieces!
July 26, 2010 at 10:01 pm
Oh Farmville. I played for a bit and was amused by spelling out dirty words in my crops but it really is a pointless game. So many of my friends and relatives spam their facebook updates with Farmville messages all day long. I’m not sure any of them will really notice this new type of advertising as they compete to have the biggest farm out of all their friends.
July 26, 2010 at 10:31 pm
[...] a new approach to advertising – social gaming « The Naked Pheasant [...]
July 26, 2010 at 10:32 pm
It is absolutely disgusting to me that America and socializing as a whole have been reduced to shit like this. The games do not coerce social interaction, they do the exact opposite by keeping you at home in front of a computer. They stupify an already intellectually failing country even more so. And to boot, there is abolutely nothing entertaining about the games! At least, not that I’ve found entertaining.
Sad, America. Sad.
July 26, 2010 at 10:37 pm
I’m always amazed when someone seems to have a good idea that goes nowhere. I was a farmville addict for a while, and had someone offered me a coupon for “buying” their blueberry crop through the game with virtual dollars, I would have been all over that. What’s next? Big Macs in Cafe World? The first Starbucks stand in Azeroth (WoW)? I think Zynga is on to something huge, but then I thought PMOG/The Nethernet was going to be a hit educational game. Oops.
July 26, 2010 at 10:41 pm
[...] the Naked Pheasent Blog, the author made these two comments on Zynga (the company that owns [...]
July 26, 2010 at 11:08 pm
I had to quit the blasted Farm and the Mafia. It got to the point where I felt like an Amway salesman, corralling friends to get ahead. I annoy them enough as it is!
July 27, 2010 at 7:37 am
So true…
When we are into any of these games, all of a sudden we have this rush of love towards all our not-so-good friends, or even those who are in our list just for the fuck of it.. and we persuade them and other good ones too, to join the game.
After I quit farmville, I have had so many frenz, asking me to just “be in their neighbor-list and not play if i don’t want to”. All they need me for is, to visit my farm and earn extra points…
July 26, 2010 at 11:23 pm
Chuck norris rox
July 26, 2010 at 11:44 pm
My friends on FB absolutely love Farmville!!! I never played, but with all the ruckus, I think I’ll have to turn over to the dark side and just play lol
July 27, 2010 at 1:24 am
Hate that games. Had played fouriously for thirty just to discover that i won’t get better!
http://militanciapolitica.wordpress.com/
July 27, 2010 at 2:57 am
I used to love this game; I’d occasionally log on now from time to time, not gonna lie, it’s so hard to refrain myself from starting up again!
I was so addicted to all facebook games, I played during all my classes last semester, it was really bad.
July 27, 2010 at 4:09 am
Farmville is 1# facebook game and google bought it.
http://www.sanukyogamat.com
July 27, 2010 at 4:10 am
i get annoyed with my friends when thay ask me to join their games so they can get points. silly as it I obliged and then played for a while. Then only I realised it was waste of my time. Instead of farming virtually I should have done it really atleast I will reap the benefits. So I quit.
Some of my friends still play those games.. bored with one game they just jump to another one. It is funny how there is always another game and how grown ups also get addicted to this.
I guess there is always I childish part in every person even when they grow up and have kids on their own. Just like how, we get excited to see our favourite old time cartoon super heros replayed now or how I always want to buy the candy floss everytime I see one(it is very rare to get one).
thank for the post.
July 27, 2010 at 5:02 am
Ok I have to admit one of Zynga’s FRONTIERVILLE addicts.. I couldnt stand Farmville. I also can’t stand that I actually play these games – but I do it anyway. Great post, though.
July 27, 2010 at 5:05 am
I’m not a fan of social gaming, but I can understand how advertisers would be.
July 27, 2010 at 6:03 am
Try playing Farmville on your husband’s phone. Only planting things that will be ready in time when he gets home, so they won’t wilt….that’s a sad addiction.
July 27, 2010 at 6:12 am
I have quit them all except…
well…
I feel my addiction to Zynga Texas Holdem is worse than ever. I have no attraction to FarmVille or Mafia Wars (anymore, that is), but I just can’t seem to stop playing Zynga poker EVERY DAY.
It’s to the point where i’ve even spent $2 on poker chips (150,000 chips just gives you so much wiggle room!)
Thanks for a good article!
If you’re interested in reading any music articles, check out my blog!
- Joe
joexwilliams.wordpress.com
July 27, 2010 at 6:23 am
I stopped playing months ago – the games are too time intensive, especially as you progress. And the spam on my newsfeed was just too much.
But interesting take – I’ve blocked all Zynga notifications, but have to admit that they are on to something.
July 27, 2010 at 7:18 am
Have never to the place,if you are friendly someone else would be friendly to you too. Life is a mirror. When you smile it smiles too,when you cry it cries.
July 27, 2010 at 8:20 am
Zynga partnered with 7-11, and you see the billboards everywhere, especially smaller towns. Zynga is huge, no one likes Mark Pincus in the tech community, and they are breaking the bank! There is nothing like controversy to get you great publicity. Being an advocate of organic, sustainable food, I am all for their partnership with Cascadian Farms. Hopefully, through a game people will understand the real impact of conventional vs. organic farming. Farmville is genius, because if it were for farms, we would all starve. We would be hunters and gatherers, foragers, but people don’t realize where their food comes from. Kids think the food grows in the grocery stores; there is no connection to the earth. Is Farmville only a game or a real lesson?!
July 27, 2010 at 8:23 am
*…if it weren’t for farms, we would all starve.
July 27, 2010 at 8:58 am
i’ve played a number of games so far, but i quit them cold turkey. After a while, all the games seemed similar. To pay to play something which generates no meaningful returns is something not on my cards.
July 27, 2010 at 9:04 am
i was addicted to mafia wars before. it was the last thing i would do before going to sleep and the first thing i check upon waking up. thankfully, i was still able to quit. blocked the app from showing up in my wall so i won’t have to see it again. wish i could do the same to my addiction to facebook and twitter.
July 27, 2010 at 11:06 am
I think there’s definitely mileage to be had in targeting ads by context – the downside is that it takes attention away from the game.
Blatant self-promo:
http://insightanalysis.wordpress.com/2010/05/19/money-making-mechanics-in-social-games/
Ditto:
@HAStark
July 27, 2010 at 11:18 am
Have you seen the ‘My Town’ game application. It’s also just an ad game where you buy and sell local or non-local businesses, properties, etc. The businesses have detailed descriptions, and are actual businesses in the user’s area (real brick-and-mortar stores). So as you play you learn about nearby businesses.
July 27, 2010 at 11:48 am
How many wasted hours does a society spend on playing games such as Farmville?
July 27, 2010 at 12:20 pm
For me, the excitement lies in what’s next using Facebook as a platform. If the Farmville move to Facebook credits is a success then we could be looking at a new digital currency using Facebook as an exchange platform.
Think about it. You’re a freelance journalist with a talent for writing CVs, you offer CV consultation services on Facebook with payment in Facebook credits. Also using the service is a student who is a red-hot Moonfruit user, they’re offering to build Moonfruit websites with payment in Facebook credits.
There is massive potential to start a knowledge-based micro economy where digital skills are traded using credits as a currency.
Facebook isn’t going to do a Friends Reunited, it’s grown too big for that. Yes, people will tire of status updates etc. but that will simply lead to a development of the platform, and a controlled m-commerce trading environment seems a logical next step.
July 29, 2010 at 2:33 pm
Bad form to reply to your own comment I know, BUT, this piece in Marketing Week talks to my point around Facebook evolving to become an m-commerce platform.
A really interesting read
http://www.marketingweek.co.uk/disciplines/digital/forget-e-commerce-social-commerce-is-where-its-at/3016388.article
July 29, 2010 at 2:37 pm
awful form indeed
July 29, 2010 at 2:38 pm
i agree
July 27, 2010 at 12:34 pm
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July 27, 2010 at 12:58 pm
That’s a really interesting article! But I really don’t get why people love Farmville so much but it definitely works as a great social networker. It’s just like Second Life and SIMs expect that those games are not about making a farm.
July 27, 2010 at 2:13 pm
Hi there, thank you for your comment. I think people like Farmville because it is so simple and provides a direct and almost instant satisfaction that you’ve accomplished something. But does Farmville really teach you anything about maintaining a farm?
@jacqui_cooper
July 27, 2010 at 4:40 pm
Anyone ever played Utopia?
July 28, 2010 at 1:53 am
I tried Farmville, YoVille and some other ville and realized that as much as I liked it and couldn’t wait to log on and harvest some crops… it wasn’t doing me any good. I am since left Facebook as well and haven’t missed it!
I say if you want to farm get outside and dig in some real dirt!
July 28, 2010 at 8:43 am
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July 28, 2010 at 12:01 pm
I love farmville. I did not game like this before. I hate games but farmville is changed my mind. I am on 50 level. we have a real farm too.
July 30, 2010 at 7:56 am
I like this blog, it is very informative.
July 30, 2010 at 9:06 pm
Ya farmville FTW !! i like it first and then waka waka LOL
July 31, 2010 at 2:45 pm
Great.
July 31, 2010 at 8:44 pm
Only game I really played was Mafia Wars. I tried the others but quit shortly after.
August 1, 2010 at 3:50 pm
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Md.Alamin Khan
August 9, 2010 at 8:17 pm
[...] Originally posted on The Naked Pheasant. [...]
September 8, 2010 at 3:55 pm
Greetings
I love your blog, I just stumbled upon it and I will keep on reading. I just wanted to let you and all of your readers know that I run a gaming website. On this website I upload game trailers and produce my own content, one show is called “Gaming With Scott”. I hope you check it out, you can even start a blog on my website if you want. Anyway, keep on blogging.
P.S – It’s e-mayham.com if you want to check it out.
P.S.S – Never could get into farmville
September 9, 2010 at 7:13 pm
Pretty good post. I have really enjoyed reading your blog posts. Any way I will be subscribing to your feed and I hope you post again soon. Thanks!
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January 12, 2011 at 8:02 pm
good post thnks
February 9, 2011 at 4:08 am
good thing zynga teamed up with facebook
September 6, 2011 at 2:05 am
Solid post, please do publish more posts.